Privacy policy

At ESSENSI, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Contact Information

ESSENSI
Website: https://essensi.online/
Email: info@essensi.online
Phone: +1 (332) 232-9637
Address: 1621 Turnberry Dr, Pickerington, OH 43147, United States

If you have any questions regarding this Privacy Policy, please contact us using the information above.

Information We Collect

We may collect personal information that you voluntarily provide when:

  • Creating an account
  • Placing an order
  • Contacting customer support
  • Subscribing to newsletters
  • Participating in promotions or surveys

The information collected may include:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • Order history
  • Communications with our support team

We may also automatically collect certain technical information such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Referral sources
  • Website usage data

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate order updates
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Send promotional emails (only when permitted)
  • Comply with legal obligations

Payment Information

Payments made through our website are processed by secure third-party payment providers.

ESSENSI does not store complete credit card information on its servers. Payment information is handled securely through industry-standard encryption and security measures.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember user preferences
  • Improve website performance
  • Analyze website traffic
  • Enhance shopping experiences
  • Support marketing and advertising efforts

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

Shopify Services

Our store is hosted on Shopify. Shopify provides the e-commerce platform that allows us to sell our products and services.

Your data may be stored through Shopify's secure servers, databases, and applications. Shopify processes information in accordance with its own privacy and security practices.

Marketing Communications

With your consent, we may send promotional emails regarding:

  • New arrivals
  • Special offers
  • Product updates
  • Company news

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Sharing of Information

We do not sell or rent your personal information.

We may share information with trusted third parties only when necessary to:

  • Process payments
  • Deliver orders
  • Provide customer support services
  • Perform website analytics
  • Comply with legal requirements
  • Protect our rights and business interests

All service providers are expected to handle your information responsibly and securely.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable security measures, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Provide customer service
  • Maintain business records
  • Meet legal and regulatory obligations
  • Resolve disputes

When information is no longer required, it is securely deleted or anonymized.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access your information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to certain data processing activities
  • Request a copy of your personal data

To exercise these rights, please contact us at info@essensi.online.

Children's Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children. If we learn that personal information from a child has been collected, we will take reasonable steps to remove it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page with the revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

ESSENSI
Website: https://essensi.online/
Email: info@essensi.online
Phone: +1 (332) 232-9637
Address: 1621 Turnberry Dr, Pickerington, OH 43147, United States

We value your trust and are committed to protecting your privacy while providing a safe and secure shopping experience.